The SUBCO group, which includes SUBCO Holdings Pty Ltd (SUBCO Australia), APX Partners Pty Ltd (APX Partners), SUBCO Singapore Pte Ltd (SUBCO Singapore) and their affiliates (together SUBCO) operate www.sub.co (Site) and collects your information subsequently. This Collection Statement applies to all personal information you submit using SUBCO webforms on the Site. 

How to contact us

If you have an enquiry regarding privacy, or you wish to make a complaint, you can contact SUBCO’s Data Protection Officer by email at notices@sub.co. You can also view SUBCO’s Privacy Policy at www.sub.co/privacy-policy.

Our collection of personal information

The personal information we collect directly from you will be apparent from the webforms you submit to us. For example, you may provide us with your email address to subscribe to our newsletter, or you may provide us with your name, email address, company name, job title and phone number when you submit an enquiry.

Purposes for which use your personal information

We use your personal information for the purposes of responding to your request and our related legitimate interests, as follows:

• we use your email address to respond to your request and to provide you with more information about our products and services;

• we use your name so that we can address our communications to you personally;

• as we provide business-to-business services, we use your name and job title in order to respond to your request and, depending on its nature, for customer identification purposes, to understand demand for our services, for the development of business relationships and for related customer relationship management purposes;

• depending on the nature of your request, we may use your phone number to communicate with you, for example if your request is time sensitive; and

• we may also use personal information collected to improve the user experience of the Site and to determine its effectiveness.

Who we share personal information with

We may share your personal information with third-party service providers who we engage to perform services on our behalf. We may also share your personal information with our legal, accounting, HR and financial advisors.

Your rights and choices

Depending on your location and subject to applicable laws, you may have the following rights with regard to the personal information we hold about you:

• the right to request access to and rectification of personal information relating to you;

• the right to request that we erase your personal information in certain circumstances provided by law;

• the right to request that we restrict our processing of your personal information in certain circumstances, such as while we consider another request that you have submitted;

• where the processing of your personal information is based on your previously given consent, you have the right to withdraw your consent at any time;

• the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation; and

• the right to data portability, where applicable.

You can exercise the above rights by contacting us at notices@sub.co. You also have the right to lodge a complaint with the relevant local supervisory authority in your jurisdiction (for example, in Australia, the Office of the Australian Information Commissioner (OAIC)).